Jan 23 2010

The Company Men: A Sundance Film Festival Feature

Published by Administrator under All ILC Categories

A new film featured at the Sundance Film Festival, The Company Men, explores the psychological, emotional, and behavioral aspects of involuntary job loss. Though only the trailer is available at this time, it captures the devastating impact of involuntary termination.

I have just concluded my dissertation which addresses The Psychological Impact of Involuntary Job loss and the Process of Posttraumatic Growth. The research and findings will be made available through Gonzaga University. Five senior organizational leaders who had experienced involuntary termination were interviewed about their experience of termination. They described in detail the very difficult journey of this experience and how they have attempted to cope with the many losses as well as grow through what was and continues to be a traumatic experience.

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Dec 14 2009

Stress, Anxiety, and Unemployment

Published by Administrator under All ILC Categories

If there is one thing that has become evident in my research on involuntary job loss it is this: unemployment causes systemic anxiety and stress in the individual which also carries the specter for devastating consequences regarding longer-term emotional well-being. With the national unemployment rate hovering around 10% I am predicting an exponentially expanding pandemic of emotional disruption and instability for adults experiencing IJL (involuntary job loss) and their children.

In a new research article by the title, Short-Run Effects of Parental Job Loss on Children’s Academic Achievement by Stevens and Schaller, the case is made that the children of parents with only a high school education show evidence of increased academic struggles. These scholars have made a connection between the well-being of children and the economic/employment status of their parents.

This is significant for obvious reasons. Coping resources notwithstanding, unemployment through IJL immediately injects stress and anxiety into the lives of adults which then can be systemically translated to the children of those parents. Not only are parents stressed by IJL but children as well are damaged collaterally as a result.

My concern is that the deep and broad emotional burdens placed on unemployed adults because of their involuntary terminations are also affecting children. The toll of this is beginning to unfold. I am reasonably confident that if an aggregate qualitative or quantitative measure of the mental health of the nation during this period of massive unemployment were available it would show great reasons for concern.

It will take years, not months, to grow employment form the current employment malaise. The very fabric of the labor market is experiencing a “significant tectonic shifting” that is unsettling. These longer-term shifts are, even now, impacting at psychological and existential levels, the unemployed person’s psyche and spirit. As a by-product, this stress is fracturing the well-being and stability of the family. And the children, the most susceptible because they are unable to process their own anxiety, will continue to be listed as the casualties along with their unemployed parents.

I do not mean to “horriblize” here but rather to say that we have work ahead of us. Step one is getting people to work but, close on the heels of this, is ensuring that we “stand in the gap” from an emotional perspective with dads, moms, and their children.

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Sep 09 2009

Staying Hopeful While Unemployed

How does one stay hopeful in the midst of what is one of life’s most stressful experiences: unemployment? There are factors that, if they are in place, make the resolve to press-ahead a-bit easier. Conversely, if they are not in place, finding enough hope to maintain belief that reemployment is possible can be extremely difficult to come by.

The 9/7/09 online edition of the NYT had a very informative editorial by Michal Luo addressing the formidable head-winds that beat against many of the unemployed. When the Bureau of Labor Statics reports early each month on the unemployment numbers, it includes a group described as “those who have stopped looking for work” or more simply, “discouraged workers.”

As Luo noted, “These are people who have looked for work at some point in the past year but have not looked in the last four weeks because they believe that no jobs are available or that they would not qualify, among other reasons. In August, there were roughly 758,000 discouraged workers nationally, compared with 349,000 in November 2007, the month before the recession officially began.

The bureau also has a broader category of jobless it calls “marginally attached to the labor force,” which includes discouraged workers as well as those who have stopped looking because of other reasons, like school, family responsibilities or health issues. But economists agree that many of these workers probably would have found a way to work in a good economy.
There were roughly 2.3 million people in this group in August, up from 1.4 million in November 2007. If the unemployment rate were expanded to include all marginally attached workers, it would have been 11 percent in August.

But even this figure is probably an undercount of the extent of the jobless problem in this country. There are about 1.4 million more people who are not in the labor force than when the recession began. Some of these are retirees, stay-at-home parents, people on disability and students. But it is also rather likely that many of these people have given up looking for work at least partly because of economic reasons as well.”

What is it exactly that leads a one-time active seeker of reemployment to grow discouraged? Luo quotes the responses of four individuals in his article.

“There are thousands of people applying for every job I’m looking at, and potential employers won’t even give me the courtesy of acknowledging I applied. The entirety of that causes me to not bother. It’s a waste of my time and theirs.”

“The meeting with the interviewer has lasted 10 minutes. The man did not even open a folder in front of him to study MR. Rucker’s resume. Ray Rucker came home, sat down in his living room with his suit still on and wept.”

“The process of searching for work and coming up empty left Jenny Salinas feeling spent. “I was just discouraged, fed up and angry, feeling like my career had betrayed me.””

Tatjana Jovanovic-Grove, a biology researcher at a prestigious research institute in Belgrade, said this, “I stopped looking because that feeling of being rejected again and again is hard, It’s just like somebody punching you in the face.”

In the world of unemployment, looming discouragement is the scourge of the hopeful job seeker. It appears quite clear that most us have no idea of the depth and breadth of this discouragement or depression that exerts its insidious grasp around the throat of hope. Yet, though this is reality for millions which, by itself, should take your breath away, there are vital steps that can be taken to mitigate and keep-at-bay discouragement-creep.

First, acknowledge that this interim period is exactly that…an interim period. Though it feels permanent and immovable, it will change at some point. Seasons give way to still more seasons which are new and offer new expressions of hope and possibility…hold on to that with all your might.

Second, acknowledge that the search for reemployment is both a sprint and a marathon. This process has been characterized by many as brutal and potentially debilitating. In other words, be a ruthless realist and prepare yourself for the long haul. In this saturated labor market it may well take you longer than 6 to 12 months to land on your feet. Keep in mind that “good fortune” or “good luck” in the job search process is where opportunity meets preparation. In other words, those who appear most “fortunate” in this process are looking constantly for opportunities (networking, calling, emailing, “showing-up and following-up”) and engaging in constant personal preparation (expanding skill-sets, acquiring new professional/technical skills, attending workshops, enrolling in the local community college for continuing education, volunteering, and interning).

Third, surround yourself with solid friends…this is absolutely and unequivocally indispensible if you plan to get through this season of unemployment. Those who have no advocates or champions are the ones most at risk of sliding into a more permanent depressive disposition. Sometimes, the only voice that can keep you going are the voices from beyond yourself reminding you to keep moving, to take one more step, to believe.

Fourth, network, network, network. Get on Linked-In (www.linkedin.com) or another networking program and extend your professional network (www.xing.com; www.ryze.com; www.ecademy.com).

Fifth, nurture faith and belief. Explore and get involved in a faith community that can connect you to support, encouragement, and hope. Much of the empirical research I have examined relating to surviving involuntary job loss mentions the meaning of a faith community for those who are dealing with the discouragement of unemployment.

Sixth, sleep, eat, and exercise. These are the no-brainers for staying internally balanced but are often the first to get expunged from a routine. Whatever you do, take care of yourself first so you can take care of the business of finding work.

When you go to bed at night, when your mind refuses to turn-off at 2:30 am and stress and fear loom large, and when you wake in the morning, remember Churchill’s famous quote, “Never, never, never, never give up.” And with all due respect to Churchill’s quote, when it comes to persevering in the search for employment, I would add at least three more “nevers.”

Press-on….

Jeffrey

One response so far

Aug 20 2009

Requesting Your Help With My Ph.D. Research

For those of you who visit the Integer Leadership website often, you know I am particularly focused on understanding the psychological impact of involuntary job loss. I am beginning the research phase of my Ph.D work and am requesting your help in locating the right individuals for my study. If you are interested in learning more about this research, please read on. Thank you! Jeffrey D. Yergler

Dear Friends and Colleagues,

I hope this email finds you well and enjoying what remains of the summer.

I am beginning the research component for my doctoral dissertation at Gonzaga University. My focus is on the posttraumatic growth process for organizational leaders impacted by involuntary job loss. Specifically, I will be researching the psychological impact of and recovery from the experience of being laid-off, terminated/fired, or being forced to resign. As we all are aware, with the ominous increase of unemployment over the last 18 months, many people, at all levels of the organization, have been profoundly and often negatively impacted by involuntary job loss. It can be and often is a devastating experience and one from which it is difficult to recover.

I am writing to you because I would greatly appreciate some help in locating individuals who would be willing to be confidentially interviewed about their involuntary job loss experience. Though I describe in brief below how you can assist me, I have attached a Word document that goes into more detail about the background of my research, the type of people I am looking for, and how you might help me locate them. Please take the time to read this information.
Again, the success of this research will require your thoughtful referrals. If you have any questions, please don’t hesitate to email at: jdy@integerleadership.com .

If you are willing to make a referral, I very much look forward to hearing from you.

Gratefully,

Jeff Yergler

A Brief Description:

I’m doing confidential research on mid- to senior-level leaders in business, government, or non-profit organizations who, in spite of involuntary job loss have somehow moved through the experience or are in the process of recovering. It is my hope that my time with these individuals may be of mutual benefit as I hope to encourage and support them as they describe to me the details of their involuntary job loss experience. Furthermore, my ultimate goal is, through this research, to offer help and hope to others who encounter the devastation of involuntary job loss.

All aspects of my interactions with those you might refer to me will be held in the strictest confidence and will be reported anonymously as a part of this research project.

The Characteristics I Hope To Find In The Individuals You Refer To Me:

1. At the time they experienced involuntary job loss, they were employed as middle- to senior-level leaders in their organizations.

2. As a result of their job loss, they experienced psychological and emotional distress and disruption. They might have also experienced collateral damage involving family, friends, and long-held views of “the way the world works.”

3. After some period of time had elapsed from the experience of their job loss, they began to engage in an intentional reevaluation their lives, their work, and perhaps their purpose in life.

4. As they reevaluated their situation over time, they experienced personal growth and showed evidence of a new and deeper understanding of themselves, their work, and their purpose in life.

5. They are now more settled and grounded in their lives. They are reemployed in some capacity where they are contributing professionally and leveraging the insights gained from their experience of involuntary job loss.

How Can You Connect Me With The Individuals Who Meet The Five Criteria?

Once you are reasonably sure that someone you know has most likely experienced the five criteria above, I would ask you to approach them with thoughtfulness and respect. Because this can be a-bit awkward, I want to suggest the following steps.

1. Explain that you have been approached by a student (whom you know) who is doing research as part of his Ph.D. program at Gonzaga University. His research focuses on the experience of involuntary job loss.

2. Explain, in your own words, that their experience of involuntary job loss (based on the five criteria mentioned above) as much as you have been familiar with it, would appear to qualify them for the study.

3. Describe in your own words the significance of this research: to better understand the experience of involuntary job loss and how individuals can grow as a result of it. You may use this piece of information and/or the attachment to brief them on the research if that helps.

4. Based on what you have explained to them ask them if they are willing to consider being involved in the research. If they agree please inform them that the researcher would be eager to speak with them by phone or email.

5. If they agree to speak with the researcher and to be considered, inform them that you will contact the researcher and provide him with only their first name, their phone number, and/or their email.

6. Call or email me with their first name, phone number, email, and any additional information that would be helpful as I make initial contact with them. I will then initiate contact.

Thanks so much for your assistance. Please be assured that I will do my best to make this a positive experience for all involved. I look forward to hearing from you.

Sincerely,

Jeff Yergler

For More In-Depth Background Related to this Reseach, read below:

Jeffrey D. Yergler, Ph.D. Candidate

Ph.D. Research Introductory Description for Participant Referrals

Dissertation Topic:

The Posttraumatic Growth Process for Organizational Leaders Impacted by Involuntary Job Loss

Doctoral Program in Leadership Studies

Gonzaga University, Spokane, Washington

August 18, 2009

What Is The Significance Behind My Research?

Involuntary job loss is a major problem in the United States. As of May 2009, the Bureau of Labor Statistics reported that a total of 9.4% or a total of 14.5 million workers are unemployed. Approximately 65.4% or 9,546,000 represent those who have lost permanent jobs and those who have completed temporary jobs. Of this number, 6,140,000 (not seasonally adjusted) workers experienced involuntary job loss. The experience of involuntary job loss can be psychologically, economically, and relationally devastating. An individual’s family, friends, and professional colleagues can be impacted as well. Gaining insight about how to help people better understand the impact of involuntary job loss and move through this experience is extremely important. Such insight will provide a kind of “road map” to help the newly unemployed negotiate the often traumatic experience of involuntary job loss. Additionally it is hoped that this research will provide organizational leaders, human resource professionals, outplacement counselors, therapists, family members, and valued friends with vital information that will shed needed light onto this process.

Why Am I Writing You?

In 2004 I began the Ph.D. program in Leadership Studies at Gonzaga University in Spokane, Washington. Over the last five years, my research, writing, and much of my course work has focused on organizational leadership and the psychological trauma and personal growth that can result from involuntary job loss.

As part of my dissertation, I am conducting research to more accurately assess and understand the psychological trauma generated by involuntary job loss, as well as how individuals can grow through that trauma to a place of greater understating regarding themselves, others, and the world around them. The title of my dissertation is: The Posttraumatic Growth Process for Organizational Leaders Impacted by Involuntary Job Loss. As I will describe below, I am requesting your help to locate the participants I will need for my research.

Why Is Involuntary Job Loss Important To Understand?

When organizational leaders, those in middle- to senior-level management positions in their organizations, experience involuntary job loss, they are laid-off, terminated/fired, or forced to resign by senior management. This job loss is “involuntary” because these individuals are forced to leave employment against their will. Regardless of the reason(s) that informed the decision to end the employment relationship, they are forced out of the organization, sometimes with little, if any, warning.

For some, being involuntarily terminated represents “no big deal.” For a variety of reasons, they are eager and ready to move on. Often these individuals will have the psychological, economic, and social resources required to weather the period of unemployment. However, for others who are involuntarily terminated, their experience can be marked by a severe and prolonged period of psychological and emotional distress. Family, friends, and colleagues can be negatively impacted by the job loss. Threats to one’s economic stability can quickly emerge. Perceptions about one’s own worth and the way one views and understands life and the larger world can be profoundly reshaped by the experience of involuntary job loss.

What Type Of Person Am I Looking For In This Research?

Some never quite recover from the psychological and emotional struggle resulting from involuntary job loss. Though they may be educated, experienced, gifted, and talented, their perspective of themselves, others, leadership within organizations, and the way they view the world in general is negatively nuanced as a result of their experience.

Yet others thoughtfully make their way through the devastation of involuntary job loss. While they too experience the psychological trauma of losing their jobs and the economic, social, and self-worth challenges that often accompany this loss, they eventually find their way forward to a place of new understanding, new confidence, a new depth of self-awareness, a new appreciation of others, and a new affirmation of their contribution in the organization and the larger world. These individuals do not “fight, claw, and scratch” their way back to “the top” motivated by anger, vindication, resentment, and the desire to “win” and to “stick it to the man.” Rather, motivated by their pain, a sense of shame, and perhaps a perceived sense of failure, they seek to understand their job loss, then move forward to new insights and vocational possibilities for themselves. Despite monumental “head winds” and a significant amount of collateral damage caused by the experience of involuntary job loss, they emerge from the experience different people: wiser, more self-aware, more thoughtful, more appreciative, and more eager than ever to contribute to others through some organizational context. I am looking for these individuals!

What Are The Specific Criteria Used To Identify Those For Whom I Am Looking?

With the above as background, I am asking for your help to locate the individuals who will qualify to be involved in my research. These are people who you know. You have been familiar with their experience of involuntary job loss. Though you may not know all the details of their experience, you are familiar enough with them to know they come very close to meeting the five criteria below:

1. At the time they experienced involuntary job loss, they were employed as middle- to senior-level leaders in their organizations.

2. As a result of their job loss, they experienced psychological and emotional distress and disruption. They might have also experienced collateral damage involving family, friends, and long-held views of “the way the world works.”

3. After some period of time had elapsed from the experience of their job loss, they began to engage in an intentional reevaluation their lives, their work, and perhaps their purpose in life.

4. As they reevaluated their situation over time, they experienced personal growth and showed evidence of a new and deeper understanding of themselves, their work, and their purpose in life.

5. They are now more settled and grounded in their lives. They are reemployed in some capacity where they are contributing professionally and leveraging the insights gained from their experience of involuntary job loss.

How Can You Connect Me With The Individuals Who Meet The Five Criteria?

Once you are reasonably sure that someone you know has most likely experienced the five criteria above, I would ask you to approach them with thoughtfulness and respect. Because this can be a bit awkward, I want to suggest the following steps.

1. Explain that you have been approached by a student (whom you know) who is doing research as part of his Ph.D. program at Gonzaga University. His research focuses on the experience of involuntary job loss.

2. Explain, in your own words, that their experience of involuntary job loss (based on the five criteria mentioned above) would appear to qualify them for the study.

3. Describe in your own words the significance of this research: to better understand the experience of involuntary job loss and how individuals can grow as a result of it. You may use this piece of information to brief them on the research if that helps.

4. Based on what you have explained to them, ask them that if they are willing to consider being involved in the research. If they agree please inform them that the researcher would be eager to speak with them by phone.

5. If they agree to speak with the researcher and to be considered, inform them that you will contact the researcher and provide him with only their first name and their phone number, and/or their email.

6. Call or email me with their first name, phone number, email, and any other information that would be helpful as I make preliminary contact with them. I will then initiate contact.

Your Referral is Critical To The Success Of This Research!

I’ll be honest. I have received a few of these emails over the years from doctoral students who were requesting my help in one form or another. As I read the background information and what they were asking, I was immediately “put-off” by the work and time requirements that my participation would cost me if I agreed to participate. Now, as a Ph.D. student myself who is asking very busy people for their help and some of their time, I better understand how very important your help is in order to make this research successful.

If you are debating whether or not you have the interest and/or time to help, I would ask you to ponder the one question that has compelled and propelled me in this study: How can we offer hope and help to those whose lives have been massively disrupted and even devastated by the experience of involuntary job loss? Fundamentally, at its core, this research is about offering hope and help to those who are so often cast adrift by the effects of unemployment.

You can help me make a difference. My dissertation represents much more than the final requirement for obtaining an advanced degree. It represents the means by which I believe I can offer encouragement, support, and practical wisdom to those who are trying to find their way through one of the most difficult and darkest seasons of life. This is both head work and heart work for me.

If you need any additional clarification or have any questions, please email me at: jdy@integerleadership.com.

Thank you…..

Jeffrey D. Yergler

No responses yet

Aug 20 2009

Accentuating the Positive After a Layoff by Phyllis Korkki, NYT, August 15, 2009

Here’s a helpful article that emphasises the importance of gaining emotional control after an involuntary job loss. It’s extremely difficult protraying a postive, confident image when your life is unravelling due to unexpected job loss. Furthermore, though Korkki is helpful here, she may be underestimating the difficulty of recovering psychologically from the devestation of involuntary job loss.

AFTER a layoff, your self-esteem and personal relationships may take a hit. Your bank account and quality of life may both spiral downward. You may not even be sure you can pay your mortgage or rent.

And now you’re supposed to go out and convince employers that you’d be a great hire?

Desperation, hopelessness, depression, anger — these are not useful feelings to bring to a job search. Yet after a layoff, it is normal to experience some or all of them.

And the longer joblessness lasts, the greater the emotional toll it can exact. Ford R. Myers, a career coach, author and president of Career Potential in Philadelphia, says it is taking his clients 20 percent to 25 percent longer, on average, to land a job than it did before the recession.

If desperation levels could be measured, they would surely be higher, too. And “if you’re feeling desperate the employer can smell it a mile away,” Mr. Myers said.

Now, a certain amount of acting more confident than you really feel may be in order at interviews, but there are ways you can genuinely take the edge off your negative emotions.

It’s important to work through the negative feelings you experience because of a layoff, said Nancy Molitor, public education coordinator for the American Psychological Association and a psychologist in private practice in Wilmette, Ill.

Being laid off “is a profound loss,” Dr. Molitor said. It can lead to feelings of humiliation, embarrassment, sadness, guilt and frustration. And if you are supporting other people financially, a host of other powerful emotions and worries can be released, she said.

Consider, too, that a layoff removes people from the structure and camaraderie of daily working life and can plunge them into unaccustomed isolation — a possible precursor to stress and depression.

Periodically, you may need to “download” all your emotions — to write them down or discuss them with a trusted friend who won’t criticize or judge you, Dr. Molitor said. Then identify which things you can control and which you can’t. Throughout your search, make detailed lists of the things you have done and still need to do, she said.

If you keep your emotions bottled up, “you’re going to have stress symptoms later,” she said. These can include insomnia, panic attacks, and colds brought on by a weakened immune system, she said. (And these will make you perform all the worse during an interview.)

Mentally, stress can distort your perspective. “When we get stressed, the brain is sometimes ineffective at processing things rationally,” Dr. Molitor said. In short, things may not be nearly as bad as they appear, and you have more control over your situation than you think.

Get help from your primary care doctor if you have symptoms like insomnia, she said. You may need to see a mental health professional if you are experiencing anxiety, depression or other symptoms.

If you believe that you have lost your health insurance, check with your former human resources department about your post-layoff benefits. “Don’t assume that you don’t have coverage,” Dr. Molitor said.

Maybe your doctor or therapist can work out a payment plan, she advised. If not, she said, check with your county’s public health department about services available to people without insurance.

Dr. Molitor said that getting help can give you back your perspective — the ability to say: “O.K., this is terrible but it’s already happened. I have to focus on what I can control going forward.”

It’s hard to look for a job when you don’t know if you can keep a roof over your head or put food on the table. A realistic review of your finances is crucial to your emotional well-being. Question all your expenses, advised Eric Tyson, a personal finance expert and author.

He also recommends these steps: Try to avoid dropping insurance entirely; in some cases you can raise the deductible. Transfer credit card balances to a card with a lower rate, or try to negotiate lower rates on your current cards. Use a debit card; this can prevent you from spending money that you don’t have, Mr. Tyson said.

If you own a home, you may want to rent out a room or rooms. If you are a renter, you may need to move to a cheaper place. You may even need to move in with a family member or a friend for a time.

Think to yourself: “I’m going to do this for a year or two until I get my feet back on the ground, and then I’m out of here,” Mr. Tyson said.

Be creative about ways to generate income, he said. Take part-time, temporary, freelance or contract jobs — preferably related to your professional field in some way.

If you aren’t working at all, at least get dressed and get out of the house, Mr. Myers said, and “take advantage of seminars and workshops in your area that have to do with careers and job search.” Keep networking even if you aren’t in the mood for it, he added.

Finally, a note to friends, family members and former colleagues of the unemployed: Be available to lend a sympathetic and nonjudgmental ear and, if you can, to offer other types of help — for example, job leads or temporary lodging.

Just hearing “I’m here for you” can mean a lot to an unemployed person, Dr. Molitor said.

No responses yet

Aug 10 2009

Learning to Live with the Meaninglessness that emerges from Incomprehensibility

How do leaders build stability during unstable times? How do we human beings find security in the midst of insecurity that comes from unpredictability? Before we can do anything for others as leaders, managers, colleagues, friends, or family, we must settle this issue for ourselves, in our own minds and in the depths of our hearts.

The fact is is that life is unpredictable, unstable, erratic, uncertain, unforeseeable, fluctuating, and often capricious. In other words, we don’t know what’s coming our way, when it will come, or the manner in which it will arrive. I’m not a pessimist. My close friends would call me an indomitable optimist. Yet, there is great wisdom and not a little anxiety that comes from making room for the fact that life happens with our agreement or not. And when life unfolds it can be vicious and damaging as well as beautiful, ennobling, and beneficial. Try as we may to stack the odds in our favor, the bottom line is that life will happen regardless of how hard we seek to set the odds in our favor. This is tough to digest.

Janoff-Bulman (2004), in her excellent research into the ongoing impact of trauma, noted that random victimizations that are perpetrated against us or which simply happen to us as the result of being in the wrong place at the wrong time (insurance terminology would call the latter “acts of God” which means natural disasters) can leave us, over the long-term, with a complex sense of stability and instability, meaningfulness and meaninglessness. Even though trauma can leave us more anxious and aware of the incomprehensibility of life, it can also leave us with a sense of gratitude and a willingness to engage in life. We can be terrified yet we can also become life affirming. As Janoff-Bulman observed, “From a recognition of human mortality and fragility in the face of an uncontrollable, arbitrary universe, survivors reevaluate life and enthusiastically embrace living. By realizing the real and ever-present possibility of loss, survivors create value in their lives” (p. 133). Survivors of trauma understand this complex juxtaposition where others, who refuse to acknowledge it, may embrace an attitude of learned helplessness or perhaps embrace a form of prayer for protection and vindication.

I have always been captivated by the thought that prayer does not change God but rather changes us. This makes sense to me. It seems that prayer is often viewed as a defense against the calamities and vagaries of life. This is to say that if we pray enough and with the right heart and intentions then we shall be protected. If, on the other hand, we fail to “dial-in” the right formula and “life happens” we may easily feel that we simply got it wrong in the first place or deserved what we received. I see this differently. If prayer changes us, and I believe it does, then reflection and pondering upon the mysteries of life should at the same time ground us in the reality that we are just as susceptible as the next person who feels no need to pray to any higher power. When “life happens” we should not be thrown ultimately and finally into skepticism, rage, and doubt, although this may well be our initial response, but rather deeper into the conviction that God is at work in all dimensions of life…even in the face of traumas that impact us psychologically, emotionally, and professionally.

No responses yet

Jun 01 2009

When Layoffs Are Immoral by Randy Cohen: From the NYT, May 26, 2009

This is a thought-provoking editorial on the moral dilemma of organizational layoffs. The question is this, “Does the organization laying off employees have a moral obligation to those employees?” This is clearly a vexing question. Some would argue that, in fact, “no,” organizations have no moral obligation to employees when those employees must be involuntarily laid off in order to preserve the performance of the business. Others would disagree saying that, in fact, “yes,” organizations do incur a moral obligation to their employees that supersedes the performance of the enterprise.

Whether or not a company has a moral “obligation” to their employees experiencing involuntary job loss may not be the real issue here. A publically held business enterprise is first of all obligated to its shareholders. Business decisions must focus on profitability (considering that all decisions about what leads to profitability have been ethically based) for those who have vested interests in performance. A business also has moral obligations toward fair and just compensation as long as employees are retained. A healthy organizational system will often generate healthy morale which can lead to greater efficiency and productivity.

But what about “after” employees are terminated? Are there moral obligations then? My opinion here is that while business enterprises are not automatically morally obligated to their job losers, they should choose to obligate themselves willingly in order to ensure that those who are terminated are treated with dignity, value, worth, and esteem. If a business takes on this type of a moral obligation with those terminated, they will take concrete action to mitigate, as much as possible, the economic and psychological impact of the job loss that takes the organization “well beyond” what is reasonable and appropriate.

How a business provides for the well-being of terminated employees is the issue here. Driven fundamentally by a desire to preserve its reputation, a company can do what it knows it must do (the minimum) in order to prevent bitterness and public backlash. However, it can go beyond what it knows it should do to respond to what it feels is a deeper moral imperative: to preserve the well-being of its former employees. Job loss research consistently shows that employers who go above-and-beyond what is minimally required for terminated employees contributes significantly to the well-being and “hope” of those employees. Reemployment seems to be a smoother process when a job loser leaves a former employer with gratitude despite the difficult decisions that have been made. Conversely, significant bitterness is generated when employees perceive that they have been tossed aside like a useless piece of human debris.

While a company is not morally obligated to those it terminates, it should consciously choose to obligate itself morally to provide support and care for those who are asked to leave the organization. This is the greater good. . .the higher road. . . for both the terminated employee and the employer.

No responses yet

May 21 2009

What You Don’t Know Makes You Nervous - From NYT online (5/21/09) authored by Daniel Gilbert, Ph.D.

I came across this article this morning as I prepared for one of my human relations in organizations classes. Gilbert, based on my own research on psychological trauma and posttraumatic growth, is not only accurate in his assessment but very helpful for those who work with post-secondary students and who are in a position to counsel adults dealing with potentially traumatic experiences.

One component of our cognitive framework that is affected by psychological trauma, using a cognitive schema model, is coming to terms with the reality that though we have believed in our ability to control and predict our environment, it is simply no longer possible or even tenable. The schema or fundamental assumption that we can control and predict our lives creates a sense (or illusion) of safety and stability. Unpredictable and uncontrollable trauma ruptures that fundamental assumption. Furthermore, it is my contention that though there is no psychological trauma present in our lives, our environment…our culture…can insidiously and incrementally eat-away at this assumption thus creating a nagging sense of unsettledness and ambiguous stress.

Gilbert notes that much of the rising tide of anxiety in our culture at the moment is not the result of not having enough money but rather not being able to predict what is coming around the bend. Though both issues are a source of stress, the latter, according to Gilbert, is particularly unsettling.

CAMBRIDGE, Mass. — Seventy-six years ago, Franklin Delano Roosevelt took to the inaugural dais and reminded a nation that its recent troubles “concern, thank God, only material things.” In the midst of the Depression, he urged Americans to remember that “happiness lies not in the mere possession of money” and to recognize “the falsity of material wealth as the standard of success.”

“The only thing we have to fear,” he claimed, “is fear itself.”

As it turned out, Americans had a great deal more to fear than that, and their innocent belief that money buys happiness was entirely correct. Psychologists and economists now know that although the very rich are no happier than the merely rich, for the other 99 percent of us, happiness is greatly enhanced by a few quaint assets, like shelter, sustenance and security. Those who think the material is immaterial have probably never stood in a breadline.

Money matters and today most of us have less of it, so no one will be surprised by new survey results from the Gallup-Healthways Well-Being Index showing that Americans are smiling less and worrying more than they were a year ago, that happiness is down and sadness is up, that we are getting less sleep and smoking more cigarettes, that depression is on the rise.

An uncertain future leaves us stranded in an unhappy present with nothing to do but wait.
But light wallets are not the cause of our heavy hearts. After all, most of us still have more inflation-adjusted dollars than our grandparents had, and they didn’t live in an unremitting funk. Middle-class Americans still enjoy more luxury than upper-class Americans enjoyed a century earlier, and the fin de siècle was not an especially gloomy time. Clearly, people can be perfectly happy with less than we had last year and less than we have now.

So if a dearth of dollars isn’t making us miserable, then what is? No one knows. I don’t mean that no one knows the answer to this question. I mean that the answer to this question is that no one knows — and not knowing is making us sick.

Consider an experiment by researchers at Maastricht University in the Netherlands who gave subjects a series of 20 electric shocks. Some subjects knew they would receive an intense shock on every trial. Others knew they would receive 17 mild shocks and 3 intense shocks, but they didn’t know on which of the 20 trials the intense shocks would come. The results showed that subjects who thought there was a small chance of receiving an intense shock were more afraid — they sweated more profusely, their hearts beat faster — than subjects who knew for sure that they’d receive an intense shock.

That’s because people feel worse when something bad might occur than when something bad will occur. Most of us aren’t losing sleep and sucking down Marlboros because the Dow is going to fall another thousand points, but because we don’t know whether it will fall or not — and human beings find uncertainty more painful than the things they’re uncertain about.

But why?

A colostomy reroutes the colon so that waste products leave the body through a hole in the abdomen, and it isn’t anyone’s idea of a picnic. A University of Michigan-led research team studied patients whose colostomies were permanent and patients who had a chance of someday having their colostomies reversed. Six months after their operations, patients who knew they would be permanently disabled were happier than those who thought they might someday be returned to normal.

Similarly, researchers at the University of British Columbia studied people who had undergone genetic testing to determine their risk for developing the neurodegenerative disorder known as Huntington’s disease. Those who learned that they had a very high likelihood of developing the condition were happier a year after testing than those who did not learn what their risk was.

Why would we prefer to know the worst than to suspect it? Because when we get bad news we weep for a while, and then get busy making the best of it. We change our behavior, we change our attitudes. We raise our consciousness and lower our standards. We find our bootstraps and tug. But we can’t come to terms with circumstances whose terms we don’t yet know. An uncertain future leaves us stranded in an unhappy present with nothing to do but wait.

Our national gloom is real enough, but it isn’t a matter of insufficient funds. It’s a matter of insufficient certainty. Americans have been perfectly happy with far less wealth than most of us have now, and we could quickly become those Americans again — if only we knew we had to.
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Daniel Gilbert is professor of psychology at Harvard University and author of “Stumbling on Happiness.” More of his writing and videos of his appearances can be found at his Web site (www.danielgilbert.com/).

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Apr 25 2009

Work and Existential Meaning

One of the reasons that termination and unemployment exacts a toll on one’s psychological well-being is that we are too deeply connected to our work. In addressing the psychological meaning of employment, Freud (1930) observed that work was man’s strongest tie to reality and its reversal, unemployment, can loosens man’s grip on reality. Following Freud’s line of reasoning, Jahodia (1982) stated that the “psychological needs met by employment are probably deeper and more enduring than the institutional arrangements to which we have become accustomed as satisfying them” (p. 61).

When one experiences involuntary job loss, a number of psychological stressors are activated. The more meaningful our work the more disruption occurs psychologically. The more meaningful the work coupled with the length of time we have been engaged in that work, again, the greater the likelihood that psychological disruption will unsettle our sense of well-being. The process of appraisal and coping with this loss is determined by the amount of harm/loss and threat that the job loss represents (Lazarus & Folkman, 1984).

Notice the massive increase in mental stress that often results during periods of job loss as reported in the media. The last 15 months, we have witnessed dramatic increases in the disintegrating mental state or mental homeostasis of those who have lost their jobs and as a result overwhelming mental health help lines. The issue is that for many, they have lost far more than employment and the resulting economic crises that can quickly follow. For many, they have lost a significant source of existential meaning. Freud was right…we are deeply connected to our work, more so than we may understand. What have we lost beyond actual employment? We have lost a sense of purpose (I work therefore I am) and we have a diminished sense of value (we are worth less as an unemployed person in a culture that worships productivity and professional contribution).

One might suggest that because the West has put far too much emphasis on the meaning of work, the subsequent identity attachment that is framed around employment as a result can be deleterious to well-being. The work becomes “the soul” and when work is lost the soul loses it’s way…it’s true north. Could it be, then, that our own culture’s propensity of attaching inordinate meaning and significance to work is ultimately destructive? In cases such as involuntary job loss and the resulting psychological repercussions, the answer may well be “yes.”

If you are or know someone who has experienced involuntary job loss, develop a new appreciation for the larger existential issues you (or they) are confronting. At times such as these, let us find ways to rally around those who have been “existentially wounded” by unemployment and do what we can to be a constant reminder that fundamental value and worth far surpasses the matter of employment. This is a difficult to message to hear when one is psychologically traumatized by the magnitude of this type of loss. Nonetheless, perhaps the crisis can be an opportunity to redefine our sense of meaning and purpose.

Jeff

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Mar 27 2009

The Psychological Impact of Involuntary Job loss

The untold story about involuntary job loss is that individuals take a tremendous psychological hit. The USATODAY link, though somewhat dated at this point, begins to go into greater detail. The work of the Gallup-Healthways index (http://www.well-beingindex.com/) as well as the Usatoday story (http://www.usatoday.com/news/health/2009-03-11-stress-poll_N.htm) presents data that supports the precipitous decline of the psychological health of those who are impacted by job loss.

With massive unemployment (http://www.bls.gov/news.release/empsit.nr0.htm) one can only image the psychological disruption that is taking place in the lives of those who have been involuntarily terminated. What most of us see are the individual stories of those who are struggling to make-ends-meet financially. What is often not seen and even less understood is how forced unemployment undermines psychological health.

The work of Janoff-Bulman (1992) on shattered assumptions helps us to understand just how psychological disruption takes place when one is confronted with, for example, unexpected unemployment, that leaves a person feeling victimized and vulnerable.

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